Question 1

What is BookerBat?

Accepted Answer

BookerBat is online booking management software for salons, clinics, studios, and any appointment-based business. It lets customers book online 24/7 and gives business owners tools to manage staff, payments, analytics, and more from one dashboard.

Question 2

Is BookerBat free?

Accepted Answer

Yes. BookerBat offers a free plan that includes up to 30 bookings per month with no credit card required. Paid plans — Starter and Pro — unlock more bookings and advanced features. Every new account starts with a free Pro trial.

Question 3

Can I use BookerBat for a hair salon?

Accepted Answer

Yes. BookerBat is built for salons, spas, beauty studios, clinics, and any appointment-based business. You can set up your services, assign staff members, and let customers book online in minutes.

Question 4

Does BookerBat support online payments?

Accepted Answer

Yes. BookerBat integrates with Stripe to accept online card payments at the time of booking. It also supports in-store payments — cash, EFTPOS, and other methods — with payment tracking built in.

Question 5

How do customers make a booking?

Accepted Answer

Customers visit your BookerBat booking page link, choose a service and staff member, pick a date and time from your available slots, enter their contact details, and confirm payment. The process takes under two minutes.

Question 6

Can I manage multiple staff members?

Accepted Answer

Yes. BookerBat supports unlimited staff members on all plans. Each team member can have their own login, assigned services, working hours, and leave days managed independently.

Question 7

Does BookerBat send appointment reminders to customers?

Accepted Answer

Yes. BookerBat automatically sends booking confirmation emails and appointment reminder emails to customers on Starter and Pro plans. SMS reminders are also available as an add-on on the Pro plan.

Question 8

Can I create a website for my business with BookerBat?

Accepted Answer

Yes. Pro plan subscribers can publish a branded business website page that showcases their services, photos, and a Book Now button — ideal for businesses without their own website.

Question 9

What types of businesses can use BookerBat?

Accepted Answer

BookerBat works for any appointment-based business — hair salons, nail salons, beauty spas, massage studios, medical and dental clinics, physiotherapy practices, personal trainers, tattoo studios, and more.

Question 10

Is there a free trial?

Accepted Answer

Yes. Every new BookerBat account starts with a free Pro trial — no credit card required. You get full access to all Pro features so you can explore everything before choosing a plan.

Question 11

Can I offer discount or promo codes to customers?

Accepted Answer

Yes. Starter and Pro plans include promo coupon codes. You can create fixed-amount or percentage discounts and customers can apply a code at checkout when booking online.

Question 12

Do customers receive a receipt after their appointment?

Accepted Answer

Yes. On Starter and Pro plans, once an appointment is marked as complete you can send the customer a receipt email showing the service, amount paid, and any discount applied.

Question 13

What is OTP booking verification?

Accepted Answer

OTP (one-time password) verification reduces fake bookings by requiring customers to confirm their identity before a booking is accepted. When enabled, customers receive a code by email (or SMS on Pro with the SMS add-on) that they must enter to complete their booking.

Question 14

Does BookerBat have a business analytics dashboard?

Accepted Answer

Yes. Pro plan subscribers get access to the Business Analytics dashboard, which shows revenue, booking volume, top-performing services, and staff performance over custom date ranges.

Not just bookings.
Your whole business.

Everything you need to run your appointment business

Customers can book 24/7, from any device

Simple, transparent pricing

Frequently asked questions

Not just bookings.Your whole business.

Everything you need to run your appointment business

Customers can book 24/7, from any device

Simple, transparent pricing

Frequently asked questions

Not just bookings.
Your whole business.