Assigning services to staff
Control which services each staff member can perform — only assigned staff will appear for a given service during booking.
Last updated September 26, 2026
Overview
When a customer selects a service, BookerBat only shows them the staff members who are assigned to perform that service. This means you need to link each staff member to the services they offer.
Assigning services to a staff member
- 1.Go to Dashboard → Employees and click the employee's name.
- 2.Go to the Services tab in their profile.
- 3.Check the box next to each service this employee performs.
- 4.Click Save.
What happens if no staff are assigned to a service
If a service has no staff assigned, no staff member will appear during the booking step and customers won't be able to complete the booking. Always make sure at least one active staff member is assigned to every active service.
What happens if only one staff member is assigned
When only one staff member can perform a service, the booking flow skips the staff selection step automatically and assigns that person directly.
Tip: If you're a sole trader and the only team member, assign yourself to all services. The staff selection step will be skipped for every booking.
What's next? Manage time off for your staff → Managing staff leave