Sending a receipt to a customer
Email a receipt to a customer after their appointment is complete.
Last updated September 26, 2026
Overview
After marking a booking as complete, you can send the customer a receipt by email. The receipt includes the service name, date, staff member, and the amount paid.
Sending a receipt
- 1.Open the completed booking from the Bookings page.
- 2.Click Send receipt.
- 3.In the dialog, confirm or enter the customer's email address.
- 4.Click Send.
The customer will receive a receipt email immediately. The booking record updates to show when the receipt was sent and to which email address.
Can I resend a receipt?
Yes — you can send a receipt more than once if needed. Open the booking and click Send receipt again. A new email will be sent to the address you specify.
Tip: If the customer provided their email when booking, it will be pre-filled in the receipt dialog. You can change it before sending if needed.
What's next? Process a refund for a customer → Issuing a refund