Editing a booking
Update the time, service, staff member, or payment details of an existing booking.
Last updated September 26, 2026
Overview
Things change — customers need to reschedule, services get swapped, or payment details need updating. You can edit any booking from the Bookings page or the Calendar.
Opening a booking to edit
- •From the Bookings page: click the booking row to open it.
- •From the Calendar: click the booking block to open it.
What you can change
The booking editor has three tabs:
Details tab
- •Reschedule to a different date and time
- •Change the assigned staff member
- •Swap the service
Payment tab
- •Update the payment status (paid, unpaid, partially paid)
- •Record a balance due
- •Log a manual refund
- •Issue a Stripe refund (if the booking was paid online)
Notes tab
- •Add internal notes visible only to you and your staff
Saving changes
Click Save changes after making your edits. The updated booking appears immediately in the calendar and bookings list.
Tip: If you reschedule a booking, the system checks that the new time slot is available for the selected staff member before saving. If there's a conflict, it will let you know.
What's next? Mark an appointment as done after it happens → Marking a booking as complete