Creating a booking manually

Overview

You don't have to wait for customers to book online. You can create bookings yourself from the admin side at any time — useful for walk-ins, phone bookings, and appointments made via social media.

Creating a booking from the Bookings page

1. 1.Go to Dashboard → Bookings and click + New booking.
2. 2.Select the service.
3. 3.Select the staff member.
4. 4.Pick a date and time from the available slots.
5. 5.Enter the customer's name and phone number. Optionally add their email if you want to send them a confirmation.
6. 6.Choose a payment method — in-store or online card payment.
7. 7.Click Confirm booking.

Creating a booking from the Calendar

1. 1.Go to Dashboard → Calendar.
2. 2.Click on any empty time slot in the calendar.
3. 3.Fill in the booking details in the panel that appears and click Confirm.

Tip: Bookings created from the admin side behave exactly like customer-made bookings — they appear in the calendar, trigger confirmation emails if an email address is provided, and count toward your monthly booking usage.

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What's next? Change the details of an existing booking → Editing a booking