Cancelling your subscription

Overview

You can cancel your BookerBat subscription at any time. Cancellation is immediate in the sense that it stops future renewals — but your plan remains active until the end of the period you've already paid for.

How to cancel

1.Go to Dashboard → Subscription.
2.Click Cancel subscription.
3.Confirm the cancellation in the dialog.

Your subscription is now set to cancel at the end of your current billing period. You'll see a message on the Subscription page confirming the cancellation date.

What happens after cancellation

•Your current plan stays active until your billing period ends — you're not cut off immediately.
•On the cancellation date, your account moves to the Free plan.
•Features only available on paid plans (Analytics, online payments, business website, etc.) will be paused.
•Your data is never deleted — all your bookings, services, staff, and settings are preserved. If you resubscribe later, everything will be exactly as you left it.

Yearly plan cancellation

If you're on a yearly plan and cancel partway through the year, your plan remains active until the yearly period ends. Refunds for unused months on yearly plans are not available — see our Refund Policy for details.

Changed your mind?

If you cancel but then change your mind before the billing period ends, you can reactivate your subscription and no time will be lost. See Reactivating your subscription.

Tip: If you're cancelling because of a specific issue or missing feature, consider reaching out to support first — we may be able to help or let you know if the feature is coming soon.

What's next? Undo a cancellation before it takes effect → Reactivating your subscription