Setting up branches

Overview

The Multiple Branches add-on lets you run up to 3 locations from one BookerBat account. Each branch has its own address, phone, opening days, holidays, staff hours, services and prices, while your account, branding, customers and reports stay in one place.

Every account already has one branch, called the Main branch. It holds your current address and details, so nothing changes until you add a second branch.

Who can use it

Multiple Branches is available on the Pro plan (a paid subscription, not the free trial).

How to get it

1. 1.Go to Dashboard → Subscription.
2. 2.In Add-ons, find Multiple Branches and click Add.
3. 3.The add-on is charged to the card you pay your plan with, in your plan's currency.

A Branches item then appears in the sidebar under Settings.

Adding a branch

1. 1.Go to Dashboard → Branches.
2. 2.Click + New branch and enter the branch name, address, phone, timezone and the days it's closed.
3. 3.Click Create branch. You're taken to the branch's own settings page to finish setting it up.

Next, add the branch's team and services — see Staff at multiple branches and Branch services and pricing.

Branch settings

Each branch has its own settings page (Branches → Settings on the branch):

• •Contact details — name, address, phone, email, map link, timezone and closed days
• •Features & amenities — parking, Wi-Fi, accessibility and so on
• •Payments — which in-store payment methods the branch accepts
• •Holidays — the branch's closures and special opening days

When you have more than one branch, these are set per branch, so Business settings shows Set per branch for them. Your business name, branding, currency, online payments (Stripe) and booking page setup stay in Business settings and apply to every branch.

Switching between branches

Once you have two or more branches, a row of tabs — All branches and one tab per branch — appears under the header on the Dashboard, Calendar, Bookings, Analytics, Team, Services and Coupons pages. Pick a branch to see only that branch, or All branches for the whole business. BookerBat remembers your choice.

Limits

You can have up to 3 active branches. Need more? Contact support@bookerbat.com.

Deactivating a branch

On Branches, click Deactivate on the branch. A branch can only be deactivated when it has no upcoming bookings and no active team members — move or cancel those first. The Main branch can't be deactivated. You can Reactivate a branch later.